Privacy policy
PRIVACY POLICY — DONE INSTITUTE
Last Updated: September 2026
Done Institute ("we," "us," "our") operates the website doneinstitute.in ("Site"), including all courses, programs, and services offered through it. This Privacy Policy explains how we collect, use, store, and protect the personal information of visitors, customers, and enrolled students ("you," "your").
By accessing our Site or enrolling in any of our courses or programs, you agree to the terms of this Privacy Policy.
- INFORMATION WE COLLECT
We may collect the following categories of information:
Personal Identification Information: Name, age/date of birth, gender, email address, phone number, mailing address.
Educational Information: Academic qualifications or records relevant to eligibility for specific courses or programs.
Payment Information: Transaction details related to purchases or enrollment fees, processed through our third-party payment gateway/Shopify checkout. We do not store your card, UPI, or banking credentials on our own servers.
Usage Data: Information about how you access and use our Site and services, including IP address, browser type, device information, and activity/participation data.
Communications: Any information you provide when contacting us via email, forms, or other channels.
- HOW WE USE YOUR INFORMATION
We use the information we collect to:
Process orders, enrollments, and payments for our courses and programs.
Verify eligibility where applicable.
Communicate important updates, including schedules, study materials, and results.
Improve our Site, course content, and overall service delivery.
Respond to queries, complaints, or support requests.
Send promotional or informational communications, where you have consented to receive them.
Comply with applicable legal and regulatory obligations.
- INFORMATION OF MINORS
Some of our courses or programs may be open to students under the age of 18. Where a user is a minor:
We recommend that a parent or legal guardian review and consent to this Privacy Policy on the minor's behalf before enrollment or purchase.
We collect only the minimal personal information necessary to provide our services to minors.
We do not knowingly use minors' data for any purpose beyond service delivery, communication, and legally required record-keeping.
Parents/guardians may contact us at any time to review, correct, or request deletion of their child's information, subject to our legal and administrative record-keeping requirements.
- SHARING OF INFORMATION
We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:
Service Providers: With trusted third-party service providers who help us operate our Site, process payments (e.g., Shopify and its payment processors), or deliver our services (e.g., Zoom, YouTube, email providers), strictly for the purpose of providing these services.
Legal Requirements: If required to do so by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.
- DATA STORAGE AND SECURITY
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Payment information is handled directly by our payment gateway/Shopify's secure checkout systems and is not stored on our own servers.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- DATA RETENTION
We retain personal information for as long as necessary to:
Provide our courses, programs, and services to you.
Comply with legal, accounting, or reporting obligations.
Resolve disputes and enforce our agreements.
Once no longer required, information will be securely deleted or anonymized.
- YOUR RIGHTS
Subject to applicable law, you (or your parent/guardian, if you are a minor) may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal or administrative retention requirements.
Withdraw consent for marketing communications (e.g., unsubscribe from promotional emails).
To exercise these rights, please contact us at institutedone@gmail.com.
- COOKIES AND TRACKING
Our Site may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser at any time.
- THIRD-PARTY LINKS AND SERVICES
Our Site and communications may contain links to third-party platforms (such as Zoom, YouTube, payment gateways, or social media). We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.
- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our Site or our services after changes are posted constitutes acceptance of the updated policy.
- CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Done Institute Email: institutedone@gmail.com
Website: doneinstitute.in